With the escalating severity of the novel coronavirus (Covid-19) outbreak globally, I wanted to reach out to assure you that we remain totally committed to serving your transporting needs, as well as to share updates on our response.
For the last 60 years, Fuso has lived by our core values of always placing the interests of our customers above everything else. It is this same principle that has guided us through the most challenging of times, whether they are economic downturns, financial crises or natural calamities, and allowed us to come out of each of these events stronger. And each time, the support given to us by our customers has never wavered, for which, we are very grateful.
As a key pillar of our society, Fuso has the responsibility during these times to help you, our customers, and the communities to overcome the challenges together.
Keeping you safe
Our priority is to ensure you continue to stay safe and healthy. At all our outlets across Taiwan, we have implemented temperature screenings.
We have also stepped up cleaning of our branches, and also made hand sanitizers available for our customers.
At the same time, we monitor the health of our staff, especially those with frequent contact with customers, very carefully. Our staff will not come to the branch if they display any signs of being ill. You may also have seen some of our frontline staff wearing face masks when they serve you for protective purposes.
Continuing to serve your needs
During this time when so many extra precautionary measures have been put in place in order to let us continuing to serve your needs as always, you may find some disruptions when you come to our branches or offices. I would like to take this opportunity to thank you for your kind understanding.
Caring for our community
As the business community navigate this period of time, we feel that it is equally important for us to take care of the less advantaged individuals in our community. We will distribute mask covers to children’s home for the children and teachers to sustain the usage period of the face masks, we will also provide the mask cover to our dealer and customers to show our sincere FUSO Care spirit on the precautions.
We recognize that these are unsettling times, but I have every confidence in the resilience of the Fuso Heroes in supporting our customers, our employees and our communities. We want you to know that Fuso is always here for you.
I will end this personal note with this wish from all of us at Fuso - that you continue to stay healthy and strong. Please look after yourself and look out for each other.
Hope to meet you in person soon.
|CEO, Joe Wong